H W W C
Since 1897
Informational Meeting October 16, 2024 - PowerPoint Presentation
Strategic Path Forward: Rate Case Approval and Next Steps
Latest Updates
Press
- Press Release - November 1, 2024
- Press Release - August 14, 2024
- Press Release - August 1, 2024
- Press Release - July 23, 2024
- Disinfection Byproducts Haloacetic Acids (HAA5)Test Results
- Press Release - July 11, 2024
- Press Release - May 20, 2024
- Press Release - March 1, 2024
- Press Release - December 1, 2023
- Press Release - October 31 2023
- HAA5 Q3 - SEPTEMBER 18, 2023
- DPU NOTICE OF FILING AND PUBLIC HEARING September 26, 2023
- Company's Plans to Modify Disinfection Process Approved - August 4, 2023
- Company Files Rate Request - June 23, 2023
- HAA5 Q2 - June 15, 2023 Public Notice
- HAA5 Q1 - March 24, 2023
- Manganese and HAA5’s - March 13, 2023
- Water Assistance Program - March 2, 2023
- HAA5 Q4 2022 - January 10, 2023
Customer Service
Housatonic Water Works Company (HWWC) has continuously served our community since 1897 and we pride ourselves on providing quality customer service.
Our
Water
Safe, clean drinking water is essential to the health and well-being of all. That’s why our highest priority is to provide you and your family with high quality drinking water.
Conservation
Most water customers use an average of 100 gallons of water per day. Learn how you and your family can easily conserve water.
About Us
We provide water to the village of Housatonic and surrounding neighborhoods. Our water is sourced from pristine Long Pond Reservoir and treated to the highest standard
Facebook Links
Regular Business Hours
To Inquire About Service or Report A Problem:
Monday- Friday: 8:00-5:00
Emergency Phone Number: 413.446.1801
More Info
Housatonic Water Works Company
80 Maple Ave, Suite 1
Great Barrington, MA 01230
Phone: 413.528.1780
Fax: 413.528.3024
Email: housatonicwater@gmail.com
Yes, the U.S. Environmental Protection Agency (EPA) recommends that Americans continue to use and drink tap water as usual. The World Health Organization (WHO) has stated that “The presence of the COVID-19 virus has not been detected in drinking-water supplies and based on current evidence the risk to water supplies is low”. Additionally, according to the Center for Disease Control (CDC), COVID-19 is mainly thought to spread between people who are in close contact with one another. Further, EPA’s drinking water regulations require treatment at public water systems to remove or kill pathogens, including viruses.
Boiling your water is not required as a precaution against COVID-19.
EPA recommends that Americans continue to use and drink tap water as usual. According to the CDC, washing your hands often with soap and water for at least 20 seconds helps prevent the spread of COVID-19.
No, EPA recommends that citizens continue to use and drink tap water as usual. At this time, there are no indications that COVID-19 is in the drinking water supply or will affect the reliable supply of water.
We recognize that some customers may experience financial difficulty as a result of the coronavirus outbreak and we hope to alleviate customers’ concerns about their service during this time.
Regular billing will continue for all customers and payments will be accepted at the drop box in Housatonic located across from the Post Office.
However, as a result, we are temporarily suspending collections-related activities, including service disconnections, to lessen any financial hardship the COVID-19 pandemic may have on our customers. These policies are effective immediately and will be in place through the end of April 30, 2020. We will evaluate their continued need at that time.
We appreciate your patience during these challenging times.
Sincerely,
James J. Mercer.
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