our Water


Water Quality

We take great pride in what we do and we hold ourselves to the highest standards in delivering safe, clean, reliable and affordable drinking water to the people we serve. In this area of our site you can learn all about   roily water, lead and drinking water, as well as read our water quality reports.

Safe drinking water is treated water that has been tested for harmful and potentially harmful substances and has met or exceeded drinking water quality standards set by the United States Environmental Protection Agency (EPA) and the Commonwealth of Massachusetts. The EPA sets drinking water standards to define the limits of contaminants considered safe for drinking water. These levels are based on studies of the health effects associated with each contaminant and include a sufficient safety margin to ensure that water meeting these standards is safe for everyone to drink.

For over 20 years, drinking water supplied by Housatonic Water Works has met or surpasses the EPA and state water quality standards.

These annual water quality reports (Consumer Confidence Reports) are your guide to the quality and safety of tap water provided by Housatonic Water Works. We encourage customers to stay informed. If you have any questions about your drinking water, please contact us at 413-528-1780.

Dicolored Water

Haloacetic Acids (HAA5)


General Reports

Lead & Copper

General Information

The Environmental Protection Agency (EPA) and the Massachusetts Department of Environmental Protection have requested that public water systems (PWS), increase the transparency and accessibility of their implementation of the Lead and Copper Rule.

Housatonic’s lead and copper monitoring program has been in place for decades to assure customers that their drinking water meets all required standards.

High levels of lead and copper are not present in Long Pond which is our drinking water source. The metals are introduced by corrosion of household plumbing systems and service lines. Most lead and copper in our system comes from lead-containing solder in older plumbing, from faucets, or other water fixtures in homes and businesses.

When corrosive water stands in plumbing that contain lead for several hours (for example, first thing in the morning or after returning from work or school), the lead may dissolve into drinking water.

To minimize the risks of exposure to lead, use water from the cold tap for making baby formula, drinking, and cooking. Let the water run for a minimum of 30 seconds to two minutes if it hasn’t been turned on for six or more hours.

Health effects of Lead and Copper

Infants and children who drink water containing lead in excess of the action level could experience delays in their physical or mental development. Children born to women exposed to elevated levels of lead during pregnancy may experience developmental delays. Children could show slight deficits in attention span and learning abilities. Adults who drink water containing elevated levels over many years could develop kidney problems or high blood pressure. Copper is an essential nutrient, but some people who drink water containing copper in excess of the action level over a relatively short amount of time could experience gastrointestinal distress. Some people who drink water containing copper in excess of the action level over many years could suffer liver or kidney damage.

Lead & Copper Testing Reports

Other Reports